Thursday, May 05, 2005
New iMacs Add Tons of Value
Saturday, April 23, 2005
The Hidden Costs of an iPod
Friday, April 15, 2005
Review: iSight
Sunday, April 10, 2005
Review: Dot Mac
Saturday, April 02, 2005
Unreleased Tiger #1 on Amazon
Wednesday, March 30, 2005
3rd Party Switching Saviors
Launchbar (http://www.obdev.at/products/launchbar/)
"It provides instant access to thousands of files and folders, contacts and bookmarks, applications and preference panes just by entering short abbreviations of the searched item's name. You just hit Command-Space to bring LaunchBar's input window to front, enter an arbitrary abbreviation, and as soon as you start typing LaunchBar displays the best matching choices, ready to be opened immediately." I manage my environment by keyboard strokes as much as possible and on the Mac I found it very difficult to as I did with Windows. Launchbar is so powerful that beginners and power users will love it.
Witch (http://www.versiontracker.com/dyn/moreinfo/macosx/25871)
While OS X allows the ability to switch between application using Alt-Tab there are limits. In the Windows world each and every window is represented by an icon in the Alt-Tab list. This makes it very easy to switch between various windows. The problem on OS X is that you could have five Safari windows to toggle between, but Alt-Tab doesn't display each window. OS X forces you to switch to the application and then navigate to the correct window. Of course Expose could aid in this process, but Expose doesn't consistently provide the convenience of a functional Alt-Tab. Now enter Witch. Witch provides all the functionality of individual window switching as well as providing the name of the Window along with grouping windows of the same application together. It's fantastic and has been a real aid in helping me switch.
X Resource Graph (http://www.gauchosoft.com/xrg)
This application addressed an issue for the geek in me. While I like Activity Monitor and feel it's much better than the Windows Task Manager it has some limits. When my workstation seems to have some performance issue I like to check things like memory, CPU and network traffic. Activity Monitor doesn't provide the ability to view multiple system counters on the Dock. With X Resource Graph I'm able to display a variety of system counters, weather, stocks, etc. I'm able to resize and position the counters anywhere on my screen and I have immediate access to view the information. I tried two or three utilities providing the same features and found this one to be the best. There are bound to be a dozen others on Versiontracker I didn't look at, but this was filled the void I had and has worked well.
Doug's AppleScripts for iTunes (http://www.dougscripts.com/itunes/index.php)
If you're an iTunes user on the Mac this is a must know about site. The site provides solutions to just about all of iTunes shortcomings. With my Mac/iTunes configuration I store all my iTunes music on a Windows workstation. It works great, however, if I delete music from iTunes it doesn't delete from its source location. This is an issue for any iTunes user who stores music outside of their Music directory. I'm not quite clear what Apple was thinking here, but with scripting solution from Doug it doesn't matter anymore. Doug's script allows me to delete any tracks in iTunes and the script takes care of deleting the songs from my Windows box. Awesome!
RadioRecorder (http://u1.netgate.net/~snowcat/RadioRecorder.html)
I remember sitting in my room as a preteen and recording the radio with a tape deck so I could listen to the music from the radio later. Today, I listen to radio on the Internet and record the music to my hard drive to listen to. Same concept with different methods for the period of time. There are a few good programs on the Windows side I've used for years to capture streams, but had a hard time finding one for the Mac that 1) I liked and 2) had the right price. RadioRecorder met all my requirements. It's user interface provides access to all the options I need and for free it's perfect. It may not look as polished as other products, but with features like transferring music directly into iTunes and scheduling it does more than enough for me. It even captures the sound stream independent of what you're listening to on your computer. This frees you up to listen to one thing and recording another.
Export-Import Entourage (http://scriptbuilders.net/category.php?search=Export-Import+Entourage+X)
Simply put, I could not have moved from Office 2003 on the Windows side to Office 2004 without these scripts. The process is raw and rough around the edges, but the results are worth it for migrating data over from one platform to the other with the most amount of accuracy. Other application I tried for converting data were not as reliable.
All of the programs above have been a tremendous help in settle as I switch into the Mac world. Check them out if you have a chance.
Friday, March 04, 2005
Crossing the Software Divide
Browsing (Safari)
Email (Mail)
Music (iTunes)
Photos (iPhoto)
Video Editing (iMovie)
Antivirus
Contacts (Address Book)
Personal Finance (Quicken included on certain product lines)
Word Processing
Spreadsheets
Presentations
DVD Burning (iDVD)
Instant Messaging (iChat)
Note: I intentionally left off AppleWorks because it is such a poor performer. Free products like http://www.officeoffice.org are available.
The above list is just a sample of applications most likely to be used. While it's one thing to know what application you're going to use it's another learning how to use it. There's discomfort in switching for most users, but for the average user who shows enough resistence to Microsoft it's good to know you can focus on learning the new software and not selecting it.
Thursday, March 03, 2005
Comments to Apple's Request for Switcher Experiences
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I've been a serious PC user for a long, long time. I used to be a Microsoft Certified Trainer and I hold my Microsoft Certified Systems Engineer (plus Internet) certifications NT and 2000. Many moons ago I had an Apple iie and then in the very early 90s I had, from I remember, an 80 meg hard drive in a MacClassic. After 94 I never really touched or looked at an Apple again.
I remember seeing the switch ads and hearing the Windows Admin guy talk about how he had switched, but that still wasn't enough to make me take notice. Early versions of X were not very impressive and Windows XP was overall a very good product as far as Microsoft goes and did everything I needed (XP has not crashed on me once in over a year of owning it).
It wasn't until the Apple store opened on Michigan Ave in Chicago that I really took notice for the following reasons.
1. The Apple staff. Really nice and down to earth guys. No pressure staff. Awesome free classes in their theater.
2. Really cool looking products. I loved the design of the iMac. The PowerMac also had a really cool look and finally started showing performance compared to intel/amd. Apple makes conversation pieces.
3. Realizing what Mac people already know. I love Tivo and over three years ago I was telling everyone about mine. Apple people tend to be the same way. I started thinking about how I was with Tivo compared to the Apple obsessed. I started thinking, "what could those Apple folks have that makes them so excited? If I'm as excited about the Tivo because I think it's so great then maybe there's something about Apple that's worth checking out. It is interesting how you have Mac users who are in love with the product, but you don't see that on the Microsoft side. No one brags about Windows. Users never chose Windows – it was handed to them.
4. OS X. I find it so much easier to get to what I need on a Mac. When Microsoft talks about XP being an "experience" they really have nothing to stand up against compared to OS X. The OS is just fun and great to look at. I never said that about any Windows product. Of course stable and secure are important traits.
5. iLife. I brag about iLife. Good software that keeps getting better. All included. All integrated. This is hard to sell to customers. They need to see and use it to understand the value and power.
6. Spyware/viruses. I always feel nervous on my Windows workstation with the amount of risk there.
7. The Apple Store. Having the Genius Bar is just Genius. The stores are just fun.
A little more history on my path to Apple. In Dec 03 I was making a big computer purchase. I was deciding between a PowerMac and a Dell 4600. The Powermac was incredibly expensive for less CPU power (I conducted my own tests of converting MP3 files to AAC - that was enough benchmarking for me). At the time I had special software for my PC and Virtual PC was not out for the G5 at that time. I ended up with a Dell. About six months later I was offered a great deal on a 766Mhz Quicksilver PowerMac, but after using it for a month it was just way too slow. The rest of the Mac product line was just too expensive and the Emac had zero appeal. Then came the Mini Mac. The Mini was perfect. The price was low enough to justify a second computer. I already had a 19 inch monitor I could use. My Logitech keyboard was already Mac ready. I was ready to go.
I've slowly moved over just about everything I do on my PC on to the Mac Mini. I use my PC to host all my data files including my iTunes music. If I need to use my Windows XP Professional I just connect with the Microsoft Remote Desktop Connection tool (better than Virtual PC!). There's nothing I need for my day-to-day needs that include streaming music, browsing, mail, contacts, calendar, chat, stream ripping, etc... The interface just makes it a pleasure to work on. I just look at the Mac Mini on my desk and just think "how cool!".
Friday, February 25, 2005
Proud owner of a Mac Mini
Sunday, February 06, 2005
Impact of Napster Superbowl Ad
So what's a customer to make of all of this? A lot of the decision is based on how often you cycle through a variety of tunes and how much you're willing to pay for. At $180 a year with Napster you're talking a lot of money for me. However, many do pay out this much for music in a year. The problem with the Napster service comes down to the ownership factor. When a Napster user leaves the service they are left with absolutely nothing, but their auditory memories. This is where the Napster model fails. The desire to own music is as rock solid today as it was during the L.P. While the Napster ad might generate some consumer interest and a brief spike, it's model does not hold for the long term.
Tuesday, February 01, 2005
Mac Mini All Hands On Review
I finally made it to the Apple store to check out the new Mac Mini. Just looking at it you can't help but think "how on earth did they cram all that in there?" Apple continues to amaze with its new designs starting first with the new iMac and now with the Mac Mini (which thankfully doesn't have an "i" in front of it). The power adapter is quite large and is so disproportionate in size to the mini it seems out of place. The Mac Mini is not for everyone. As a consumer you really need to understand the limitations of this thing. I still find it incomprehensible for Apple to not include 512 megs of RAM. I'm sure that the decision was made to hit the $499 price point. Apple is so good at providing a comprehensive out of the box experience I just can't see why 512 megs would not be standard. How many people actually use 256 megs and are content? None the less, the Mac Mini is real eye candy and irresistible despite its speed limitations for what's current CPU technology for a desktop.
Tuesday, January 18, 2005
It's about the Average User
Software: From my experience, average users purchasing a low end desktop typically don't ask questions about software they'll need after their purchase. iLife '05, Mail, iCal and other Apple apps are 1) integrated 2) included and 3) excellent. Once a typical user buys an Apple most of their software needs are fulfilled. Windows users are subjected to a below average Outlook Express for mail and there's no Calendar application (better get your wallet open for Office). While the Windows Media Player has worthwhile features, the Microsoft/Dell software bundle experience is dull and lackluster. Try adding up all the money you would spend on the software extras included with a Dell and you'll see how expensive things get. When an average user buys the Mini mac there's little extra software needed. Average users like that.
Genius Bars: If you're close to an Apple store you can take advantage of the Apple Genius Bar. Face-to-face, the Genius' will review any problems or questions you have with an Apple product. You can't do that with Dell or Microsoft. How much is that worth to the average user? Average users like that. (granted you need to have an Apple store near you, but there's always US based phone support)
Virus/Spyware/OS bugs: I've been part of IT long enough to experience the endless nightmare of keeping up-to-date with Windows viruses, spyware and OS bugs. Those don't go away with a Mini mac, but users can feel much more at ease. The frequency and urgency of these issues is minimal. Average users like that.
journalist, power users and technical pundits seem to get so lost in the technology they forget that sometimes there's more to a computer than just dollar value. To help articulate an Apple perspective you must get to know it and in the PC dominated world we live in that's unlikely. Average user: I'm thinking about you.
Saturday, January 15, 2005
Apple Store Customer Service Experience
Last week I was out in the Chicago suburbs. Apple has three Chicago suburban stores with representation at each major mall. I talked with two or three of the staff at the store and couldn't believe what a difference there was between this store and the downtown location. I observed staff not focusing on customers, freely talking about personal topics in front of the customer and having an ambivalent attitude. You might find this at non Apple stores, but compared to the location downtown it really stood out. Good thing I'm close to the downtown store.