Saturday, December 16, 2006

The love/hate relationship with Doc Mac

I've been a Dot Mac member for over a year now. Some of its features are great and really show off the integration between Mac applications and the Internet. However, the Doc Mac service continues to fail on delivering the basics. The mac.com web continues to be incredible slow. In comparison, my my.yahoo.com page can display my Address Book of contacts in split seconds while the mac.com Address Book page loads painfully slow. One my most frustrating encounters with dot mac relates to web mail. Web mail refuses to let me specify what FROM email address I want in my emails I send through doc mac. My primary email account is not with dot mac. I don't care for my providers web mail so I need a more robust service. While dot mac can receive my mail I am limited in my ability to send with my personal email address from my own domain. I use Yahoo's mail for this single reason. There are other dot mac items that leave me scratching my head. For example, I pay about $100 a year, but I can't call anyone for support. So much for Apple being the leader in customer support. My future with dot mac remains on a year to year basis. For the novice user dot mac is ideal, but go outside the box and you're likely to trip over the edges.

Anyone else bored?

The second half of 2006 was a real sleeper for Apple fans. Sure Apple has converted its computer line to the Intel processor, but that's hardly the innovation that we look to for Apple. I've become indifferent to iPod releases even with the new Shuffle. Apple's innovation will come in 2007 where we'll finally have exposure to the new iPhone, iTV (or whatever it will be called), Leopard and a next generation iPod. I'm looking forward to 2007 so I can once again get excited about visiting an Apple store. The current retail experience can be summed up as "been there - done that". So while the masses still entertain the idea of a Mac I'll be waiting for the innovation to return to Apple.